Returns & Exchanges

At Hola Car Rentals, we want you to be completely satisfied with your high-fashion pieces, which is why we offer a seamless 30-day return policy for all unworn items. Whether the fit isn't perfect or you've changed your mind, we are here to ensure your wardrobe remains flawless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.